1. What types of tours do you offer?
I offer a range of tours, including walking tours of Amsterdam, visits to the Van Gogh Museum, Rijksmuseum, Keukenhof Gardens and tulip fields, and unique experiences like the Amsterdam Windmill Tour. I provide only private tour options to suit different interests and preferences.

2. How do I book a tour?
You can start the booking process by filling out the contact form on my website or reaching out to me by email. We discuss your requirements by email and then I create the booking and you receive a Confirmation Email. 

3. How do I pay? 
There is a payment link in the Confirmation Email. Payment is online by credit card in advance at the time of booking. I do not accept cash payments on the day.

4. What is your cancellation policy?
You can cancel up to 24 hours before the tour for a full refund with some exceptions that are covered in more detail during the booking process.  

5. What is included in the tour price?
The tour price covers guided experiences, any necessary tickets for museums or locations, and, for some tours, refreshments or snacks along the way. I’ll specify what’s included when we confirm the details of your booking. All taxes and fees are included in the tour price. 

6. How long do the tours typically last?
Tour lengths vary based on the experience. Walking tours last 3 hours but can be shorter, however you still pay for 3 hours. Full-day tours can take 6–8 hours. I can adjust the tour length depending on your schedule and preferences.

7. What languages are the tours available in?
I conduct tours in English.

8. Can you accommodate special requests or mobility needs?
Absolutely! I strive to make my tours accessible to everyone. Let me know when booking if you have specific requirements, and I’ll do my best to plan accordingly, whether it’s providing alternative routes, arranging transport, or making special stops.

9. How should I prepare for the tour?
Comfortable shoes are a must, as some tours involve walking or standing. Be sure to check the weather forecast, and I recommend dressing in layers, as Amsterdam’s weather can change quickly. Feel free to bring a camera and any other items you might need. Bring a water bottle as tap water is perfect for drinking and you can refill the bottle at any tap or water fountain.

10. Where does the tour start and end?
Most tours start at a your hotel if it is at a central location in Amsterdam. Otherwise we can discuss the exact start and end points when we finalize the booking.

11. Do I tip the tour guide?
Of course we all love tips! But tips here must be earned, and are a reward for excellent service. They are not expected as in some parts of the world. How much is entirely up to you.